Question 1

What is GLP Help?

Accepted Answer

GLP Help is a clinician-founded companion app for people on GLP-1 medications like semaglutide and tirzepatide. Log doses and weight, check in on side effects, take short lessons, and connect with your care team.

Question 2

Who created GLP Help?

Accepted Answer

GLP Help was founded by Shane Grindle, DNP, APRN — a Mayo Clinic-trained, Navy veteran clinician who runs Palm Health in Jacksonville, Florida. He created GLP Help after experiencing the GLP-1 journey as both a patient and a provider.

Question 3

Is GLP Help free to use?

Accepted Answer

Yes. GLP Help is free during beta. No payment details are needed.

Question 4

What are side-effect check-ins?

Accepted Answer

Short check-ins in weeks 3–4 and 9–10 of treatment. If you report urgent symptoms, the app points you to 911, or to 988 for a mental-health crisis.

Question 5

Is there an AI coach?

Accepted Answer

Yes, and it's optional. The AI coach stays off until you opt in and consent. It doesn't replace your care team.

Question 6

Is my health data secure?

Accepted Answer

GLP Help uses Clerk authentication, role-aware access, encrypted web transport, and PHI-aware logging. No system is risk-free, and each practice remains responsible for its agreements, configuration, policies, and authorized users.

Question 7

Can I connect with my healthcare provider?

Accepted Answer

Yes. If your clinic uses GLP Help, you can connect your account so your care team can see the doses, weight, and check-ins you log.

Question 8

What features do clinicians get?

Accepted Answer

Clinicians get a comprehensive dashboard with patient management, cohort analytics, adherence monitoring, secure messaging, revenue tracking, and compliance reporting. All designed by a clinician for the clinical workflow.

Question 9

Will GLP Help cost money later?

Accepted Answer

Pricing after beta isn't set yet. Nothing is charged without your confirmation.

Question 10

What GLP-1 medications does GLP Help support?

Accepted Answer

GLP Help supports all GLP-1 receptor agonists including semaglutide (Ozempic, Wegovy, Rybelsus), tirzepatide (Mounjaro, Zepbound), liraglutide (Saxenda, Victoza), and dulaglutide (Trulicity).

Question 11

Can someone support me in the app?

Accepted Answer

Yes. You can invite a partner to support you.

Question 12

How do I get started as a clinician?

Accepted Answer

Simply create a free clinician account, verify your credentials, and start inviting patients. You will get access to the clinician dashboard, analytics, and secure messaging immediately. Contact us for enterprise or clinic-wide deployment.

Question 13

Does GLP Help support HIPAA-aligned operations?

Accepted Answer

GLP Help includes technical safeguards intended to support HIPAA-aligned operations. HIPAA compliance is a shared operational responsibility that also requires appropriate agreements, practice policies, staff training, access review, and approved configuration.

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