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An AI-Centric Medical Practice

Palm Health in Jacksonville, FL is redefining patient care by integrating artificial intelligence into every aspect of clinical operations — from the clinic to patient tools like GLP Help.

DPC

Care Model

Longitudinal primary care

200+

Data Points Per Patient

Tracked between visits

Same Day

Appointment Availability

Direct primary care access

4

Integrated AI Services

Including an optional, opt-in AI coach

What Makes Palm Health Different

Founded by Shane Grindle, DNP, APRN — a Mayo Clinic-trained, Navy veteran clinician who built the practice he wished existed as both a patient and a provider.

AI-Powered Patient Care

Dose logging, side-effect check-ins, short lessons, and an optional, opt-in AI coach, connected to the clinical workflow.

Direct Primary Care Model

Same-day appointments, extended visit times, and no insurance barriers. Every patient receives the time and attention their care requires.

Technology-Enabled Monitoring

GLP Help bridges the gap between office visits with continuous patient-reported outcomes, symptom tracking, and real-time provider dashboards.

Data-Driven Outcomes

Every clinical decision is informed by comprehensive patient data — meal logs, symptom trends, weight trajectories, and medication adherence patterns.

The Story Behind GLP Help

GLP Help was born out of a clinical need observed firsthand at Palm Health. Shane Grindle, DNP, APRN, noticed that GLP-1 patients who actively tracked their meals, symptoms, and medication adherence between visits achieved dramatically better outcomes than those who relied solely on periodic appointments.

The problem was that existing wellness tracking tools were not designed for GLP-1 therapy. General calorie counters ignored the unique nutritional priorities of patients on appetite-suppressing medications. Symptom diaries were disconnected from medication schedules. And providers had no way to monitor patient progress between visits without manual phone calls.

GLP Help solves these problems with purpose-built features: dose and weight logging, side-effect check-ins tied to the titration schedule, short lessons, and a provider dashboard that surfaces patient-reported data. Every feature was designed by a clinician and tested with real patients at Palm Health.

Today, Palm Health uses an AI-enabled care model to demonstrate how technology can enhance, rather than replace, the patient-provider relationship. Direct primary care provides the continuity for clinicians to review longitudinal data and make individualized decisions.

Services at Palm Health

Comprehensive, technology-enabled healthcare in Jacksonville, FL.

GLP-1 Weight Management

Comprehensive GLP-1 therapy programs with personalized titration, nutrition counseling, and continuous AI-assisted monitoring through GLP Help.

Direct Primary Care

Membership-based primary care with unlimited visits, same-day availability, and extended appointment times for thorough, unhurried care.

Preventive Health

Proactive health screening, metabolic panel monitoring, and lifestyle optimization guided by data from wearables and patient self-reporting.

Telehealth & Remote Monitoring

Secure video visits and asynchronous messaging through GLP Help, with real-time access to patient wellness data between appointments.

Our Journey

Key milestones in building Palm Health, an AI-centric medical practice.

2024

Palm Health Opens as an AI-Centric Practice in Jacksonville

Shane Grindle, DNP, APRN, launches Palm Health in Jacksonville, FL — integrating AI-powered patient monitoring into every aspect of clinical operations from day one.

2024

GLP Help Development Begins In-House

After observing that patients who tracked meals, symptoms, and medications between visits achieved dramatically better outcomes, Shane begins building the GLP Help platform purpose-built for GLP-1 care.

2025

Between-Visit GLP-1 Monitoring Expands

Palm Health combines direct primary care, clinician review, and between-visit tracking to support longitudinal GLP-1 care.

Ready to Experience AI-Driven Care?

Whether you are a patient looking for better GLP-1 support or a provider ready to modernize your practice, we are here to help.